Pathways for better care: When patients and providers move in sync

The challenges and pressures of clinical practice have physicians looking for ways to increase their office’s efficiency, an attempt to meet the sweet spot that balances the results obtained with the effort expended. Han et al describe reevaluating and designing office flow so that the patient and physician are ready for each other simultaneously, improving the experience for everyone: patient, staff, and physician.¹ Much of their book, Make Your Clinics Flow With Synchrony: A Practical and Innovative Guide for Physicians, Managers, and Staff, can be encapsulated in reducing wasted effort.