Donna Suter


Donna Suter is president of Suter Consulting Group.


Patient expectations can blossom in four summer-friendly steps

Tending to an angry ophthalmic customer is the golden opportunity to foster a better relationship with him or her-here's how.

Episode 7: How do you clean your bathroom mirror?

Like polishing glass, there are different ways to make your practice shine

Build a better work environment in 4 easy steps

Supportive leadership creates a culture that benefits your whole team.

Internet glasses shoppers and loaves of banana nut bread

November 06, 2018

Are you wondering if other practices are charging for adding pupillary distance (PD) to prescriptions and adjusting glasses purchased online for free? If so, how does this fit into your mission statement and strategic goals?