Sometimes the answer may simply be a ‘stem failure'
There is nothing you can do to help a person modify his or her behavior, or to modify a clinic behavior, if the person simply does not see-or will not acknowledge-this behavior within himself or herself.
Putting It In View
“Reality is merely an illusion, albeit a very persistent one.” -Albert Einstein
GravesI had a discussion with a technician once that did not go as I had planned-for either one of us.
I was trying to get the technician to understand that there was a perception that she was being difficult to communicate with, short natured, and combative. Basically, people were spending a lot of time trying to avoid contact with her. While this same technician was very skilled and performed an excellent exam when focused, the interpersonal skills had progressively worsened.
The aftermath was incredible. I wish that I could say we had a great discussion, worked on a mutual way for these issues to improve, and all ended well. But it did not, and the technician left the practice. In the long run, it probably was for the best.
That night, staring at the ceiling and reliving the conversations of the day, I spent time examining the discussion from all angles to determine if there was any other way it could have gone. By the end of the night, the answer was still the same.
“Everything happens for a reason,” is the rationale my mother continues to use when there really is no answer to a given question or problem.
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