How utilizing EHR as communications portal allows practice to thrive
Following successful EHR implementation, a practice administrator shares how he and colleagues make good use of its rewards.
Take-home message: Following successful EHR implementaiton, a practice administrator shares how he and colleagues make good use of its rewards.
By Richard J. Daddona
Jacksonville, FL-Electronic health record (EHR) implementation is a large undertaking for any practice, and its success requires thoughtful planning as well as ample time and resources.
Subsequently, once EHR implementation is complete and staff members have become skilled users of the software, users are able to reap the true benefits of EHR.
After successfully overseeing the use of EHR at an ophthalmic practice with four physicians and 32 staff members, I have quickly learned how utilizing EHR as a communications portal allows us to thrive as a practice. This article shares these benefits.
Better access to patient records
One of the major benefits of successful EHR implementation has been better access to patient records. When physicians are on call, they are able to log on to EHR remotely so that they are fully prepped prior to contacting patients.
Improved access to patient records has also improved relationships with referring physicians.
Prior to implementing EHR, a referring physician would receive a delayed response when contacting the practice with a question about a patient. Often, the patient’s paper chart would need to be retrieved from off-site storage or the billing department.
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