Give your staff more field trips
In her latest blog, Joy Gibb, ABOC writes why allowing staff more learning opportunities builds better office morale.
Editor’s Note: Welcome to “Eye Catching: Let's Chat,” a blog series featuring contributions from members of the ophthalmic community. These blogs are an opportunity for ophthalmic bloggers to engage with readers with about a topic that is top of mind, whether it is practice management, experiences with patients, the industry, medicine in general, or healthcare reform. The series continues with this blog by
I recently returned from teaching at Vision Expo East. These meetings are always full of energy and excitement and after 29 years in the industry I’m always amazed at how much I can learn, whether as a students or from the students! Not only do I learn, but I come back to my practice with new ideas to implement and my fire rekindled for how to better care for my patients and my fellow staff.
During my time at Expo, I hear comments from doctors who may be concerned about their return on investment when sending team members to seminars or educational meetings. The concerns are valid. It can be expensive to pay for educational hours, travel, lodging, and time away from the practice. Sometimes the employees they are most concerned about are the new ones. It’s not uncommon to hear the concerns, “I spend a lot of time on training them and getting them educated. What if they leave?”
But I have a question, “What if they stay?”
A few years ago The Better Vision Institute conducted a survey of Eyecare Professionals from across the country. The respondents included ophthalmologists, optometrists, opticians, techs, managers, and lab employees.
The question posed was how we can build better morale in the office setting. The second most popular response was being given opportunities for professional training.
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