It is not realistic for patients to be prepared to respond when they are given news of a disease or disorder. Many times, patients are caught off guard at the mention of disease and assume a blank stare. What questions are they supposed to ask? Will Smith, OD, anticipates these questions and provides staff with information to keep patients informed.
Build a rapport with patients and understand they are placing trust in staffers when choosing new glasses. Tami Hagemeyer, ABOC, FNAO, offers suggestions to maximize patients' satisfaction with the process.
In both child and elder abuse, timely intervention can save a life. All members of the eyecare community must be aware of the signs and symptoms of abuse and their responsibilities in reporting to appropriate authorities.
Recently at our laser vision center, we widened the scope of our social media outreach to include millennials who may be interested in finding out more about available refractive eye care options.
Creating a positive first impression is more than a significant factor during our patients’ first contact with our practices, which is almost always via a telephone call. During the initial conversation, our soon-to-be patients are faced with a fundamental decision—are they comfortable with what they perceive as our practices’ personality? Is it a good fit?
These tips have helped doctors reduce chair time, see more patients, and develop a reputation as a state-of-the-art contact lens practice.
The Human Tissue “box” that shows up at your hospital or surgery center and its contents go through quite a journey, which we in the eye banking world call the Cycle of Giving, to reach your destination.
Let’s examine case-based examples to emphasize the top five neuro-ophthalmic disorders that should not be overlooked.
I have been fortunate in my professional life to have not one but two mentors who have given me direction and helped expand my optical career into an amazing instrument of communication. I am now able to connect with my peers, and appreciate the opportunity to speak at various optical conferences.
My interest in refractive surgery started in 1976 when my good friend and fellow University of Southern California (USC) ophthalmology resident Rick Villaseñor returned from his course in keratomileusis surgery with Jose Barraquer in Bogota, Columbia.