5. Using authority wisely
Being in charge doesn’t mean being a bully. Link tasks to a mission statement. Happy employees feel like their workplace contributions matter. They smile more and are more helpful to patients. This type of office culture increases unsolicited positive reviews on social media. Simply put, it’s easier to grow your practice.
GOAL: Delegate appropriately to others -- Treating employees with politeness and kindness while helping them master a new skill builds a culture of service that benefits the patients.